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Returns and Refund

 

Within 30 days of delivery, if you are not satisfied and the product has not yet been used, please send us an email indicating your order number and the products for which you intend to exercise the right of withdrawal and wait for the authorization number to the withdrawal part of online shop of Italian food typical products ( Bottega Dei Prodotti Tipici.it )

 

Return the asset to which the withdrawal, at your expense, within 14 days of the authorization number to the withdrawal.

 

Online shop of Italian food typical products ( Bottega Dei Prodotti Tipici.it ) will refund the amount paid for the purchase of the product free of charge within 14 days of receiving the communication from the customer.


The right of withdrawal is excluded in the following cases provided for by art. 59 of the Consumer Code:
a) service contracts after the complete provision of the service if the execution began with the express agreement of the consumer and with the acceptance of the loss of the right of withdrawal following the full execution of the contract by the professional;
b) the supply of goods or services whose price is linked to fluctuations in the financial market that the trader is not able to control and which may occur during the withdrawal period;
c) the supply of goods made to measure or clearly personalized;
d) the supply of goods that are liable to deteriorate or expire rapidly;
e) the supply of sealed goods that can not be returned for hygienic reasons or related to health protection and have been opened after delivery;
f) the supply of goods which, after delivery, are, by their nature, inseparably mixed with other goods;
g) the supply of alcoholic beverages, the price of which has been agreed upon at the time of conclusion of the sales contract, whose delivery can take place only after thirty days and whose actual value depends on fluctuations on the market that can not be controlled by the professional;
h) contracts in which the consumer has specifically requested a visit by the professional for the purpose of carrying out urgent repairs or maintenance. If, on the occasion of such a visit, the professional provides services in addition to those specifically requested by the consumer or goods other than the spare parts necessary for maintenance or repairs, the right of withdrawal applies to such additional services or goods;
i) the provision of sealed audio or video recordings or sealed computer software that has been opened after delivery;
j) the supply of newspapers, periodicals and magazines with the exception of subscription contracts for the provision of such publications;
k) contracts concluded at a public auction;
(l) the provision of accommodation for non-residential purposes, the transport of goods, car rental services, catering services or services relating to leisure activities where the contract provides for a specific date or period of performance;
m) the provision of digital content through non-material support if the execution began with the express agreement of the consumer and with his acceptance of the fact that in this case he would lose the right of withdrawal.

 


 

 Model "Satisfied or Reimbursed"


e-mail to be sent to info@BottegaDeiProdottiTipici.it or by letter to FADAMEIA di Fausto Enzo Ciccocioppo, Via Piave 12, 20877 Roncello (MB) Italy 

 

Subject: Withdrawal from the order number ..........

 

Sender:

Name and address (it is appealing to even a telephone number) of those who placed the order.

 

We hereby inform you that, pursuant to art. 64 Legislative Decree no. 206/05, intend to withdraw from the contract in question.

 

I will provide to give you back the goods received at my expense and care, after having received the authorization number to the withdrawal, in the manner think fit and in accordance with the provisions in the General Conditions of Sale and regulations on the subject, the / the product / i:

description .................................................... amount ....... price paid ..........

description .................................................... amount ....... price paid ..........

 

So I invite you to give me back the sum of € ..........

 

Yours sincerely.

Signature

 


 

 For more information please contact us, our customer service is at your disposal for any information.

 

Access to and use of this website as well as the purchase of products require reading, knowledge and acceptance of the Terms of Use as well as the General Conditions of Sale.

 

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