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Terms and Conditions of Sale.

Terms and Conditions of Sale

(revision 11 of 30 March 2019)

 

 1) Subject

The sale on the site of www.BottegaDeiProdottiTipici.it owned firm FADAMEIA of Fausto Enzo Ciccocioppo with registered office in via Piave 12, 20877 Roncello (Monza e Brianza), VAT: 08327880962, TIN: CCCFTN68L06E435L, R.E.A. (Monza e Brianza) n. 1891064, hereinafter 'Bottega Dei Prodotti Tipici.it', is governed by these Terms and Conditions in accordance with Italian law and in particular to the Legislative Decree no. 70/2003 in relation to electronic commerce and to the Legislative Decree no. 206/2005, as amended by Legislative Decree n. 21/2014, with specific reference to regulations in respect of distance contracts.

It therefore invites the customer, before sending the order, to read carefully the Terms and Conditions as identified above and the information contained therein, and print or save them in another durable medium accessible to him.

Access to and use of this website is subject accession of the conditions listed below, including all documents and regulations to which you are referring. By accessing or using the Web site, you acknowledge and agree to be legally bound by the terms and conditions set forth below.
 

2) Terms of Use

These Terms and Conditions may be modified at any time, any changes or new Terms and Conditions of Sale shall be effective upon posting on the website and will apply only to sales made after publication.

The sending of the order by the Customer constitutes acceptance of the Terms and Conditions of Sale in force at that time.
 

3) Conclusion of contract

The order submitted by the Customer to 'Bottega Dei Prodotti Tipici.it' through the Internet, by telephone, fax or in writing must be completed in its entirety and must contain the information necessary for the identification of the customer and the products ordered and an indication of the place of delivery, otherwise it is invalid.

'Bottega Dei Prodotti Tipici.it' will send to the Customer, via e-mail, a confirmation of receipt of order and containing the information relating to property purchased by the details of the price, terms of payment, delivery costs and taxes. This moment marks the successful conclusion of the contract.

'Bottega Dei Prodotti Tipici.it' at its sole discretion reserves the right to accept or reject the order.
 

4) Features, product availability and guarantees

'Bottega Dei Prodotti Tipici.it' guarantees that the delivered products are equal to those shown and described on the site. For all products sold is the responsibility of the manufacturer. In the case of packaged products, the manufacturer is also responsible for the truthfulness and completeness of the information on the packaging. The images on this site are provided to facilitate the Customer's recognition of the products due to changes in the packaging from the manufacturer, pictures may not reflect the actual appearance of the product delivered.

The sale of products are subject to the legal safeguards provided by Articles 129, 130 and 132 of the Consumer Code.
The customer has the right to restore, without charge, the conformity of the goods by repair or replacement or to an appropriate price reduction or termination of the contract.
They are covered by the Legal Warranty of all products that present a lack of conformity which exists at the time of delivery, and that appears within 24 months from the date of purchase.
In case of lack of conformity of products sold by 'Bottega Dei Prodotti Tipici.it', for products where it is applicable on the lack of conformity, the Customer must immediately contact 'Bottega Dei Prodotti Tipici.it' via e-mail at info@BottegaDeiProdottiTipici.it or via registered letter return to be sent to FADAMEIA Fausto Enzo Ciccocioppo, via Piave 12, 20877 Roncello (MB).
The customer forfeits such rights, if not complaint 'Bottega Dei Prodotti Tipici.it' the lack of conformity within two months from the date on which he discovered the defect.

In special circumstances, 'Bottega Dei Prodotti Tipici.it' may not be able to ensure the availability of all products offered and can not therefore be considered responsible for the temporary unavailability of one or more products. Except as stipulated below (right of withdrawal) sending the order by the Customer shall constitute acceptance of any partial delivery, limited to products available in those ordered, as well as a waiver of any claim that compensation and / or compensation.

'Bottega Dei Prodotti Tipici.it' commits itself, by law, to inform the customer about the unavailability of the product ordered.
If it is not possible to send one or more products within 30 days from date of order, in agreement with the customer, 'Bottega Commodity Tipici.it' will cancel the order and if prepaid send a full refund of the amount.

In the case of a purchase order for variable weight products you might experience a difference between the quantity ordered and that actually delivered Actual weight may vary up to 20% compared with the size indicated on our site.

Deliveries of wines and alcoholic beverages (beer, spirits, etc. ..) are permitted only on the Italian territory.
The sale of alcohol products to minors is prohibited.

 

5) Liability for defective products

For any damage caused by a defective product, the provisions of the European Directive 85/374/EEC and the Italian Legislative Decree n.206/2005 (Consumer Code), as amended by Legislative Decree n. 21/2014. 'Bottega Dei Prodotti Tipici.it', as a distributor of the products are free from any liability, without exception and / or exception, indicating the name of the respective manufacturer of the product.

 

6) Delivery

Deliveries are made by sending it by courier, shipment is made after verification of the payment. Shipments are not made on weekends and public holidays.

Delivery is usually within 24-72 hours of shipment for destinations in Italy.

The transit time for international shipping is normally 4-6 working days.

The products are shipped on average within 4/8 working days from the date of confirmation of order, if it is not possible to send one or more products within 30 days from date of order, in agreement with the customer, 'Bottega Commodity Tipici.it' will cancel the order and if prepaid send a full refund of the amount.

'Bottega Dei Prodotti Tipici.it' is not liable for any damages resulting from any delay occurred during transport.

For each shipment is assigned a tracking number through which you can check the status of transit shipment.

Delivery will be made exclusively to the destination address specified by the customer when ordering.

 

For deliveries in the municipality of the registered office of Roncello 20877 and the surrounding towns you can choose the shipping method as Delivery at street level by authorized personnel (entering a zip code and the municipality of destination of the products).

 

The shipping methods will be available depending on the destination of the goods and the amount of the order.
 

Upon delivery, the customer is required to verify the number of packages and carefully check the external appearance of the parcels.

If the number of packages delivered does not correspond to that shown on the bill of lading, the invoice or transport document, or if the packaging present evidence of tampering, alteration or deformation that could indicate that any damage or alteration of the content , the customer can refuse the shipment or, alternatively, accept it by signing the waybill with the words "I AGREE WITH RESERVE" so you can check the condition of the merchandise. In the event that one or more products prove not in perfect condition because damaged during the transport, the Customer shall promptly inform the operator and in any event no later than 7 days after delivery (postmark date of DDT reported in the Courier). 'Bottega Dei Prodotti Tipici.it' will as soon as possible to arrange at his own expense the withdrawal of products damaged and then replace them, or, if this is not possible, refund the customer the amount thereof.

According to art. 63 of the Consumption Code, any damage to the packaging of the Products must be immediately contested by the customer by the text of a written of a written control reserve on the proof of delivery. It is understood that once the delivery document has been signed without any objection, any objection to the external features of the delivery will be excluded. In the event that the carrier has been chosen by the customer outside of the ones offered at the time of purchase, the risk of damage to the Products will be transferred to the customer at the time of delivery to the carrier, excluding any disputes regarding the features external than delivered. In this case, any dispute must be made directly by the customer towards the carrier.

 

If at the time of delivery, the recipient is absent, the charge will leave a message / warning the recipient to agree with another delivery time or permit the withdrawal of the package at the nearest office of the courier.

The recipient is required to get in contact with the carrier to reschedule delivery for a day in which you can be reached or arrange collection of the shipment at the nearest office of the courier.

Please remember to give us a street address where the courier can find someone to collect the package at the time of delivery, as well as the applicant's name on the intercom / bell. If you can not receive the package at home can tell us the address of a trusted person (relatives, friends) or if possible job.

To ensure delivery is pleasing that the customer provides a telephone number that will be used with extreme accuracy.

 

7) Prices

The prices of the products listed in the various sections of this site are inclusive of VAT.

The reference currency for transactions is the euro (€).

The cost of delivery is not included in the price of products but from time to time is calculated based on the weight of the shipment, the country of destination and the type of service.

The total amount of the order will be visible prior to purchase confirmation. The prices charged are those shown on the site at the time of the order by the Customer. The prices of the individual products are subject to change and, therefore, the prices from time to time on this website, cancel and replace those previously indicated.

The price of the products purchased, together with the cost of home delivery, must be paid by the customer according to the method of payment.

Offers, discounts or gifts are not cumulative. Special offers are subject to availability.

If a price has been published in error incorrectly, 'Bottega Dei Prodotti Tipici.it' reserves the right to waive the sale.

'Bottega Dei Prodotti Tipici.it' may propose during the year promotional offers and discount coupons to be used for purchases on the site. 'Bottega Dei Prodotti Tipici.it' reserves the right to suspend any promotion without prior notice and without specifying any reason.

Cost contribution: For all orders less than the minimum recommended amount, displayed in your cart during insertion products, will apply a extra fee starting from € 2.00 for deliveries different from the municipality of the registered office of 20877 Roncello and surrounding municipalities.

 

Online sales are attributable to mail order sales with the exemption of the invoice and the receipt as provided in Article 2, paragraph 1, letter oo) of Presidential Decree December 21, 1996, n. 696.

If you want to receive the invoice the customer must enter the tax code or VAT to be used for the header of the invoice prior to confirmation of purchase.

 

8) Payment methods

The payment methods are available to pay by bank transfer in advance, payment online by credit card or other means of electronic payment and pay with Pay Pal.

 

Payment methods are available depending on the destination of the goods and the amount of the order.
 

Payment by bank transfer in advance must be made no later than five days from the date of the order, the bank charges for the execution of the transfer shall be borne by the user.

Before sending the money please wait our order confirm.

Payment by bank transfer in advance always involves an additional discount of 2% on ALL products.

The data required to run the bank you will be notified if you choose this method of payment. The dispatch of the goods takes place exclusively after the receipt of credit.

 

Electronic payments are managed on behalf of the 'Bottega Dei Prodotti Tipici.it' payment platform GestPay of Sella Bank.

The system supports the following credit cards: VISA, MasterCard, Maestro, American Express, Diners Club, JCB and uses all existing security protocols 3D Secure - Verified by Visa, MasterCard SecureCode and CV2 to ensure peace of mind in the payment process.

Your credit card details are sent directly to the bank authorizing the payment. No data on the credit card used for payment is sent to 'Bottega Dei Prodotti Tipici.it' nor can it be saved in the archives of that site.

 

'Bottega Dei Prodotti Tipici.it' uses the separation between the authorization and the handling, which means that the time of payment is required at the bank only authorize spending on your credit card.
The bank usually informs the customer by sending an sms application for authorization, the receiving sms only indicates the block of the ceiling must purchase.
The actual charge on your credit card, transaction request, made ​​after acceptance of the order only at the time of shipment of the products. Valid only for orders of less than €300,00.

 

With payment by PayPal you can pay directly through your Paypal account. We will wait for the confirmation of PayPal before sending.


Secure Payments by MyBank, UP Mobile, MasterPass through the secure electronic platform GestPay of Sella Bank.


9) Right of return (Satisfaction Guarantee)

The Client consumer, pursuant to art. 3 of Legislative Decree no. 206/2005, as amended by Legislative Decree n. 21/2014, shall be entitled to terminate the contract, in accordance with Art. 64 and following of Legislative Decree 6 September 2005. 206, as amended by Legislative Decree n. 21/2014, without any penalty and without specifying the reason, no later than 30 days from delivery of the product or products purchased, fairly and in good faith, prior written notice to be forwarded to 'Bottega Dei Prodotti Tipici.it' by letter sent by mail or by e-mail to the following addresses, FADAMEIA di Fausto Enzo Ciccocioppo, Via Piave 12, 20877 Roncello (MB) Italy email info@BottegaDeiProdottiTipici.it, and returning the goods covered by the withdrawal no later than 14 additional days at the following address: FADAMEIA by Fausto Enzo Ciccocioppo, Via Piave 12, 20877 Roncello (MB).

In the notice of termination the Customer must indicate his intention to return the product purchased and the order number of the product or products for which it intends to exercise the right of withdrawal.

It should be noted that in cases of promotion, in which the purchase of an asset is combined with another asset that is sold at a nominal price or even give the withdrawal right can only be exercised with the return of both goods to be of ' purchase, given the constraint dell'accessorietà good sales over the first.

The return of the goods and the relative costs of return are charged to the customer.
If the customer requests the return of goods through our couriers the direct cost of returning the goods will be charged to the customer, the cost is estimated to be equal to a maximum of about euro 300.00.


The refund is normally done using the same method of customer payment.
 

Any extra expenses for shipping, extra cash on delivery if the customer has paid for the goods on delivery, delivery by appointment, delivery at plan, Saturday, by appointment, telephone notice etc ... will not be subject to reimbursement

In case of full refund of the order, all payments made including delivery costs will be reimbursed (except for the extra costs resulting from the customer's choice of a delivery type other than the less expensive delivery standard we have offered)

The customer is responsible for packaging for shipment, we suggest to take all the necessary precautions in order to protect the goods from any damage or alteration, and to use a courier or other means to allow the tracking of the shipment.  

Repayment will be made to 'Bottega Dei Prodotti Tipici.it' as soon as possible and within a maximum period of 14 days after receipt of notice from the customer.

Refunds may be withheld for more than 14 days until the customer has demonstrated that they have returned the goods or until they have been received by us, whichever occurs first.

The Customer is only responsible for the diminution of the value of the goods resulting from a manipulation of the goods other than the one required to establish the nature, characteristics and operation of the goods.

Any customs duties paid by the customer for import in some countries will not be returned.

In case of withdrawal Please state the reason for the dissatisfaction that will be for us incentive to improve.


The right of withdrawal is reserved only to natural persons (consumers), ie a person who buys goods for purposes not related to his professional activity, so it can not be exercised by legal persons and natural persons acting for purposes relating to ' professional activity.


The right of withdrawal is excluded in the following cases provided for by art. 59 of the Consumer Code:
a) service contracts after the complete provision of the service if the execution began with the express agreement of the consumer and with the acceptance of the loss of the right of withdrawal following the full execution of the contract by the professional;
b) the supply of goods or services whose price is linked to fluctuations in the financial market that the trader is not able to control and which may occur during the withdrawal period;
c) the supply of goods made to measure or clearly personalized;
d) the supply of goods that are liable to deteriorate or expire rapidly;
e) the supply of sealed goods that can not be returned for hygienic reasons or related to health protection and have been opened after delivery;
f) the supply of goods which, after delivery, are, by their nature, inseparably mixed with other goods;
g) the supply of alcoholic beverages, the price of which has been agreed upon at the time of conclusion of the sales contract, whose delivery can take place only after thirty days and whose actual value depends on fluctuations on the market that can not be controlled by the professional;
h) contracts in which the consumer has specifically requested a visit by the professional for the purpose of carrying out urgent repairs or maintenance. If, on the occasion of such a visit, the professional provides services in addition to those specifically requested by the consumer or goods other than the spare parts necessary for maintenance or repairs, the right of withdrawal applies to such additional services or goods;
i) the provision of sealed audio or video recordings or sealed computer software that has been opened after delivery;
j) the supply of newspapers, periodicals and magazines with the exception of subscription contracts for the provision of such publications;
k) contracts concluded at a public auction;
(l) the provision of accommodation for non-residential purposes, the transport of goods, car rental services, catering services or services relating to leisure activities where the contract provides for a specific date or period of performance;
m) the provision of digital content through non-material support if the execution began with the express agreement of the consumer and with his acceptance of the fact that in this case he would lose the right of withdrawal.

 


 

 Model "Satisfied or Reimbursed"


e-mail to be sent to info@BottegaDeiProdottiTipici.it or by letter to FADAMEIA di Fausto Enzo Ciccocioppo, Via Piave 12, 20877 Roncello (MB) Italy 

 

Subject: Withdrawal from the order number ..........

 

Sender:

Name and address (it is appealing to even a telephone number) of those who placed the order.

 

We hereby inform you that, pursuant to art. 64 Legislative Decree no. 206/05, intend to withdraw from the contract in question.

 

I will provide to give you back the goods received at my expense and care, after having received the authorization number to the withdrawal, in the manner think fit and in accordance with the provisions in the General Conditions of Sale and regulations on the subject, the / the product / i:

description .................................................... amount ....... price paid ..........

description .................................................... amount ....... price paid ..........

 

So I invite you to give me back the sum of € ..........

 

Yours sincerely.

Signature

 


 

10) Customer Information and Protection of Privacy

To be able to proceed with registration, placing an order and then at the end of this contract are required through the site some personal information to the customer.

The Customer acknowledges that the personal data provided will be registered and used by 'Bottega Dei Prodotti Tipici.it' and in accordance with and in compliance with Italian Legislative Decree of Law. n. 196/2003 and subsequent amendments - Personal Data Protection Code to implement this agreement.

The Customer represents and warrants that the data provided to 'Bottega Dei Prodotti Tipici.it' during the registration process are true and correct.

The Customer may at any time update, modify or delete your personal data through the appropriate section of the site accessible after authentication.

For any further information on the processing of personal data of the customer, please go to the Privacy section as well as read the Terms of Use.
 

11) Copyright and safety

The documents, images, trademarks and other published and reproduced on this site is the property of 'Bottega Dei Prodotti Tipici.it' and it shall be prohibited to reproduce, modify and use.

 

While all reasonable care has been used in designing the site, no responsibility is assumed, both in relation to the content published on this site and the use that third parties may make, or for any contamination resulting from, from ' interconnection, downloading of material and software from this site. Therefore 'Bottega Dei Prodotti Tipici.it' will not be held for any reason to answer in order to damage or loss of any kind that third parties may suffer as a result of contact with this site, or from the use of what is published or the software used.

 

12) Force Majeure

'Bottega Dei Prodotti Tipici.it' not be liable in the event of total or partial non-performance of its obligations in this agreement if such failure is caused by unforeseeable circumstances or force majeure, unforeseen events and / or natural events outside its reasonable control, including, for example, but not limited to, catastrophic natural events, lack of electricity, the general strike of workers public and / or private, strike and / or restrictions on the roads the courier and air links.

 

13) Governing Law and Jurisdiction

The sales contract between the customer and 'Bottega Dei Prodotti Tipici.it' is concluded in Italy and governed by Italian Law. As stated otherwise apply Italian law on the subject.

For the resolution of civil and criminal litigation arising from the conclusion of this contract of sale at a distance, if the customer is a consumer, ie a person who buys goods for purposes not related to his professional activity, and not legal persons or natural persons acting for purposes relating to their professional activity, the local jurisdiction is that of the reference hole of his town of residence in all other cases, the territorial competence is exclusively that of the court of the seat of 'Bottega Dei Prodotti Tipici.it'.

The Consumer Resident in Europe is informed that the European Commission has established an online platform providing an alternative dispute resolution tool. This instrument may be used by the European Consumer to resolve any dispute relating to contracts for the sale of goods and services entered into and / or from the network on a non-judicial basis.
As a result, if your customer is a consumer established in Europe, you can use this platform to resolve any dispute arising out of the online agreement stipulated on this site.
The European ODR platform is available at the following link: https://webgate.ec.europa.eu/odr

 

14) Illegality of terms and conditions

If for any reason part of these terms and conditions to be unenforceable, the validity of the remaining terms and conditions shall not be affected thereby.

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